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Salesforce 2FA setup guide for secure CRM accounts

How to Enable Two-Factor Authentication for Salesforce

How to Enable Two-Factor Authentication for Salesforce

Securing your Salesforce account with Two-Factor Authentication (2FA) adds an essential layer of protection. Here’s how you can set it up with the Authenticator App.

Step By Step Guide

1

STEP 01

Download and Install Authenticator App

Download and Install Authenticator App

For iOS: Visit the App Store and search for "Authenticator App" Download and install the app.

For Android: Head to the Google Play Store, search for "Authenticator App" and install it.

Download App

Download App

2

STEP 02

Access security Settings

Access security Settings

Log in to your Salesforce account. Click on your profile icon in the top-right corner, then select Settings.

Step 1: Log in to your Salesforce account

Step 1: Log in to your Salesforce account

Step 1: Log in to your Salesforce account

3

STEP 03

Navigate to 2FA Settings

Navigate to 2FA Settings

In the Settings menu, go to Advanced User Details. Find One-Time Password Authenticator and click Continue.

Step 2: Navigate to Salesforce security settings

Step 2: Navigate to Salesforce security settings

Step 2: Navigate to Salesforce security settings

4

STEP 04

Verify your Identity

Verify your Identity

You’ll receive an email verification code from Salesforce. Enter it to confirm your identity.

Step 3: Turn on 2FA in Salesforce settings

Step 3: Turn on 2FA in Salesforce settings

Step 3: Turn on 2FA in Salesforce settings

5

STEP 05

Setup Two-Factor Authentication

Setup Two-Factor Authentication

A QR code will appear. Keep the page open as you prepare your Authenticator App.

6

STEP 06

Scan the QR code

Scan the QR code

Open the Authenticator App and tap the plus (+) button. Scan the QR code displayed on Salesforce’s webpage.

Step 4: Select SMS or authenticator app for Salesforce 2FA

Step 4: Select SMS or authenticator app for Salesforce 2FA

Step 4: Select SMS or authenticator app for Salesforce 2FA

7

STEP 07

Save the Account

Save the Account

After scanning, the Authenticator App will autofill your Salesforce account details. Tap Save to confirm.

Step 5: Complete Salesforce 2FA setup

Step 5: Complete Salesforce 2FA setup

Step 5: Complete Salesforce 2FA setup

8

STEP 08

Enter the Verification Code

Enter the Verification Code

Back in Salesforce, enter the 6-digit code from the Authenticator App. Click Connect to complete the setup

Your Salesforce account is now protected with Two-Factor Authentication (2FA). For more help, visit the Salesforce Support Page.

Salesforce 2FA setup guide for secure CRM accounts

Salesforce 2FA setup guide for secure CRM accounts

Salesforce 2FA setup guide for secure CRM accounts

Still Have Questions?

If you didn’t find what you were looking for, chat with ourhelpful team—we’re happy to answer your questions!

Get in touch

Still Have Questions?

If you didn’t find what you were looking for, chat with ourhelpful team—we’re happy to answer your questions!

Get in touch

Still Have Questions?

If you didn’t find what you were looking for, chat with ourhelpful team—we’re happy to answer your questions!

Get in touch